Nissan Connect App broken since update
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ashleycarr
- Posts: 106
- Joined: Fri Jun 10, 2022 4:39 pm
Mine updated OK but for the life of me so zero improvement from the customer experience. Still utter dross compared to any others I've ever seen.
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ashleycarr
- Posts: 106
- Joined: Fri Jun 10, 2022 4:39 pm
Same happened to me today. No notification and from an email you can't reply to, pathetically poor. Why can't they see this is only going to piss the customer off. For £2 a month per subscription? And for an app not worthy of a premium pitched car costing >£50k. Lunacy. Have they ever heard of Tesla?
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ScubaStewart
- Posts: 11
- Joined: Mon Aug 15, 2022 8:32 am
Got my email warning me a week ahead of the app services coming to an end. It got me thinking about the car being serviced in a weeks time, and how when you get it serviced by Nissan, they give you another years breakdown cover. It would make sense to do the same with the app services. That way they would be promoting a benefit to using Nissan main dealer servicing, and it wouldn't feel like quite so much of a sting. However, that idea I doubt would be listened to by Nissan, they don't really seem to engage with customers very well!
Not a bad idea though.ScubaStewart wrote: ↑Mon Mar 04, 2024 5:26 pm Got my email warning me a week ahead of the app services coming to an end. It got me thinking about the car being serviced in a weeks time, and how when you get it serviced by Nissan, they give you another years breakdown cover. It would make sense to do the same with the app services. That way they would be promoting a benefit to using Nissan main dealer servicing, and it wouldn't feel like quite so much of a sting. However, that idea I doubt would be listened to by Nissan, they don't really seem to engage with customers very well!
